handshake 1. Service Bookings
By scheduling a service with Sumit Gas Service, you agree to these terms. Appointments are scheduled based on technician availability. While we strive to adhere strictly to booking windows, unforeseen technical challenges during prior jobs or traffic conditions may cause delays.
We require at least 24 hours notice for cancellations or rescheduling. Cancellations within 24 hours of the scheduled service window may incur a nominal dispatch fee to cover operational costs.
payments 2. Pricing & Payments
Our diagnostic fee covers the technician's visit and expert assessment of your appliance. If you proceed with the recommended repair, this diagnostic fee is often absorbed into the total repair cost.
All estimates provided are based on the initial assessment. Should additional hidden damages be discovered during the repair process, work will pause, and a revised estimate will be presented for your approval before continuing.
Payment is due upon completion of the service. We accept UPI (Google Pay, PhonePe, Paytm), cash, and major debit/credit cards.
verified 3. 90-Day Warranty & Genuine Parts Guarantee
We stand by our Professional Reliability. All repairs completed by Sumit Gas Service are covered by a 90-Day Labor Warranty. If the exact same issue reoccurs within 90 days of the original service date, we will resolve it at no additional labor cost.
We strictly use Original Equipment Manufacturer (OEM) or premium, manufacturer-approved replacement parts. The warranty on these parts is subject to the specific manufacturer's terms, typically ranging from 90 days to 1 year.
This warranty is voided if the appliance is tampered with by unauthorized personnel, subjected to physical damage, power surges, or improper use following our repair.
group 4. Customer Responsibilities
To ensure a safe and efficient service environment, we kindly request that customers:
- Ensure a safe, clear working space around the appliance requiring service.
- Keep pets and minor children away from the immediate work area for their safety.
- Disclose any previous repair attempts or known issues honestly to aid in accurate diagnosis.
- Ensure a responsible adult (18+) is present during the entire service visit.